Status
JRW Group Services Ltd trading as American Golf Insurance is
underwritten on behalf of Certain Underwriters at Lloyd's
('The Underwriters'). JRW Group Services Ltd is
Authorised and Regulated by the Financial Services
Authority for Insurance Mediation Only. The JRW Group
Services FSA Register number is 313411. You can check
this on the FSA's Register by visiting the FSA's website
www.fsa.gov.uk/register or by contacting the FSA on 0845
606 1234. You will not receive advice or a recommendation from us as
part of our service. You will need to make your own choice
about how to proceed.
What to do if you need to complain
Please phone our Customer Service Manager 0870 350
1438 or write to the: Customer Service Manager,
JRW Group Services Ltd, Tatton House, 11 Old Hall Road,
Gatley, Cheadle, Cheshire SK8 4BE.
Should you remain dissatisfied with our response, you may
approach the Financial Ombudsman Service. Full details of
our complaint procedure are available upon request.
We are covered by the Financial Services Compensation
Scheme (FSCS). You may be entitled to compensation from
the scheme if we cannot meet our obligations. This depends
on the type of business and circumstances of the claim.
The compensation limit for insurance mediation where the
intermediary fails is 100% of the first £2000 and 90% of the
remainder.
Introductory Offers
Discounts that maybe offered by American Golf Insurance from time to time apply for the
first year premium only. These discounts do not apply to existing or previous
American Golf Insurance Customers.
Your Duty to Disclose
It is important that all information you give us verbally or in
writing in proposing for, renewing or making changes to
your insurance claim is full and correct: and that you tell us
about changes such as address. Failure to do so could later
invalidate your Insurance or claims under it.
Under the conditions of your Insurance you must tell us
about any insurance related incidents (such as illness)
whether or not they give rise to a claim.
When you tell us about an incident we will pass the
information to a database.
Fraud Prevention and Detection
In order to prevent and detect fraud we may at any time:
Share information about you with other organisations and
public bodies including the Police; check and/or file your
details with fraud prevention agencies and databases, and
if you give us false or inaccurate information and we
suspect fraud, we will record this.
We and other organisations may also search these agencies
and databases to: help make decisions about the provision
and administration of insurance, credit and related services
for you and members of your household; trace debtors or
beneficiaries, recover debt, prevent fraud and to manage
your accounts or insurance policies: check your identity to
prevent money laundering, unless you furnish us with
satisfactory proof of identity; undertake credit searches and
additional fraud searches.
Data Protection
For Data Protection Act purposes American Golf Insurance is the data
controller. We will hold and process your personal data for
insurance administration and marketing. For this purpose,
the information may also be passed to selected third
parties, Underwriters, insurers and reinsurers, and may also
be processed outside the European Economic Area (EEA).
You understand that all personal data you supply must be
accurate. And you have the specific consent of those other
person's insured to disclose their personal data. You can
ask us for more information about this.
American Golf Insurance likes to keep you up to date about its own
products and services and those of other companies, which
might be of interest to you. However, if you prefer not to be
kept informed please notify us in writing by sending your
letter to: American Golf Insurance, FREEPOST NAT 21736, Cheadle,
SK8 4YA.
Law Applicable to this Insurance
You and we are free to choose the law applicable to this
Insurance. You will be governed by the English Law unless
you and the Underwriters have agreed otherwise.
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